Quantex GmbH
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Your region: Europe

General issues


Change E-mail in the account

You cannot change your E-mail in your account. But you can register a new account with a new E-mail and link your scanners to it.

You need to get passwords for your scanners, "unlink" scanners from the current account using passwords, create a new account, "link" scanners to a new account.

Get a password for your scanner

Log in to www.scandoc.online by entering your current login and password.

Obtaining passwords for your scanner
  1. Click the "Options" button in the side menu, you will be taken to the program settings window. Go to "My devices" section;
  2. Click the name of the adapter you want to unlink from your account;
  3. Click the "Send password by E-Mail, button to receive the password for this scanner to your E-mail.

You will receive an email with a password from the adapter. You need this password to link the scanner to your account, delete the scanner, or allow other users to access your adapter.

Unlinking the scanner from your account

Log in to www.scandoc.online by entering your current login and password.

Unlinking the scanner from your account
  1. Click the "Options" button in the side menu, you will be taken to the program settings window. Go to "My devices" section;
  2. Click on the name of the adapter you want to unlink from your account;
  3. In the "Password" field, enter the password for this scanner (which you received earlier by e-mail).
  4. Click the Delete device.

Now the scanner is not linked to this account (all brands opened on the scanner remain in it).

Unlogin

Now you need to log out of your current account and create a new one.

Click the logout button in the upper left corner of the scandoc.online website.

You will be redirected to the main page of the site.

Registering a new account

Register a new account

On the main page of the scandoc.online website, click the "Registration" button

Creating a new account and linking a new ScanDoc scanner to it.

You will be redirected to the registration page.

In the "Invitation code" section, enter the password for the adapter that you received on your e-mail.

Fill in all fields and click Registration

Now you have registered a new account and linked the scanner to it.